Join our colleague Zanna van der Aa on her experience expedition, a quest to develop a diagnostic tool that helps organizations put customers and employees back in the heart of their organization by creating great customer- and employee experiences! Click here to experience more
Posts published in “employee experience”
A brand new episode with a special guest. I invited my Co-founder Justus von Wedekind to join the podcast. He is for sure an expert in the field of EX with a lot of practical experience. Justus gave clear tips on data-driven tools that help creating a better EX and took a critical view on F. Laloux's book: „Reinventing organizations".
How do I create involvement and participation in my organization and when is the right time for it? As early as possible! If information and decisions are strategically kept away from employees, this creates a culture of distrust and resistance that runs counter to the company's goals.
In the companies where I am currently working in the field of team and organizational development, I come across further misunderstandings, which lead to the fact that "agility" has now become a dirty word in some companies. Many employees:inside are frustrated and have "no more desire" for "this next sow that is driven through the village". Here are my top 4 misunderstandings, in addition to the 4 from Gabris part 1.
Despite its relevance, employee experience is a quite soft topic - hard to measure with clear KPI’s. Within this episode we spoke to Zanna van der Aa, an expert in the field of design work. Zanna knows how to build proof and helped us to understand why EX is so important for an organization to flourish.
In 2001, Gallup published 12 questions that demonstrably establish a positive correlation between employee engagement and business performance. The questionnaire can be used wonderfully in teams to initiate a very pragmatic change process "from below". It is exciting that the questions reflect many aspects of New Work / positive employee experience.
Thanks to the great feedback after launching our podcast pilot we continued straight away. Within our second episode I had the privilege to speak with Thibault Vandenhove. Thibault is the essence of what we call “young talent” from Gen Z and shared all insights on how to attract his generation.
Human proximity via direct personal contact is currently a rare commodity - and at the same time a core requirement for agile, motivated and independent work. But how do we create this closeness without direct contact? The market is currently flooded with digital tools. Used correctly, they can help to combine the creativity of new work approaches and the dynamics of agile project management with the element of proximity and trust.
In the pilot podcast on the subject of Employee Experience, guest Andreas Møller delivers his definition of EX directly, points out trends that could be waiting for us and gives three concrete tips on how HR departments can adapt to new challenges...
Due to the current challenge of organising work despite existing contact rules and prohibitions and to remain competitive as a company, the needs of the employees come to the fore and there is a need to reconcile work and private life, whereby flexible working time models can help. This article explains the possible psychological effects of a trust-based working time model using Job Characteristics Theory (Hackman & Oldham, 1975).