Join our colleague Zanna van der Aa on her experience expedition, a quest to develop a diagnostic tool that helps organizations put customers and employees back in the heart of their organization by creating great customer- and employee experiences! Click here to experience more
An observation from everyday life (Torsten Katthöfer) “I own a Smartwatch. Such a smart watch, which measures the air pressure and my pulse, tells me everything about my trip while riding my racing bike and which also looks incredibly chic and modern. Originally I bought the Smartwatch for weather forecasting and as a sporty companion, but I soon realized that it could also alert me. First as an alarm clock,…
A brand new episode with a special guest. I invited my Co-founder Justus von Wedekind to join the podcast. He is for sure an expert in the field of EX with a lot of practical experience. Justus gave clear tips on data-driven tools that help creating a better EX and took a critical view on F. Laloux's book: „Reinventing organizations".
How do I create involvement and participation in my organization and when is the right time for it? As early as possible! If information and decisions are strategically kept away from employees, this creates a culture of distrust and resistance that runs counter to the company's goals.
In the companies where I am currently working in the field of team and organizational development, I come across further misunderstandings, which lead to the fact that "agility" has now become a dirty word in some companies. Many employees:inside are frustrated and have "no more desire" for "this next sow that is driven through the village". Here are my top 4 misunderstandings, in addition to the 4 from Gabris part 1.
The ability of companies to adapt to rapidly changing markets is a critical success factor, especially these days. Shorter delivery cycles, flat hierarchies with short decision-making paths and innovation are more in demand than ever. Good approaches are at risk to fade out just because they are promoted and THE solution to all problems without further reflection. Agility and agile transformation fall into this bucket.
Despite its relevance, employee experience is a quite soft topic - hard to measure with clear KPI’s. Within this episode we spoke to Zanna van der Aa, an expert in the field of design work. Zanna knows how to build proof and helped us to understand why EX is so important for an organization to flourish.
In 2001, Gallup published 12 questions that demonstrably establish a positive correlation between employee engagement and business performance. The questionnaire can be used wonderfully in teams to initiate a very pragmatic change process "from below". It is exciting that the questions reflect many aspects of New Work / positive employee experience.
Thanks to the great feedback after launching our podcast pilot we continued straight away. Within our second episode I had the privilege to speak with Thibault Vandenhove. Thibault is the essence of what we call “young talent” from Gen Z and shared all insights on how to attract his generation.
The old methods of dealing with people in companies have failed. A "rebellious" approach from the real world is now to provide the instruction manual to create a corporate culture that produces highly committed employees. But what does all this have to do with "rebelling"? According to entrepreneur Glenn Elliott and HR Director Debra Corey: A lot! To show how it can be done differently, they have the #1 Amazon buyer in the HR 'Build it! The Rebel Playbook for Worldclass Employee Engagement.